About Gong
Gong is a Revenue Intelligence platform that captures and analyzes customer interactions (calls, emails, web conferences) to provide call transcriptions, interaction insights, and deal- & coaching-focused analytics.
Key Features
- Call recording and transcription across channels (voice, web, email)
- Deep conversation analytics, deal warnings and coaching dashboards
- Searchable interaction library and AI-driven insights (Ask Anything / query tools)
Use Cases & Best For
Revenue organizations that require deal-level analytics and coaching at scale
Teams that need centralized interaction capture across channels and CRM integration
About Meeting & Transcription
Record, transcribe, and summarize meetings