About Helpshift
Helpshift is an AI-first customer service platform focused on in-app and mobile-first support, combining self-service, messaging AI, generative answers and an AI-enhanced agent workspace to improve multilingual and in-app experiences.
Key Features
- In-app Help Center and self-service tools optimized for mobile and gaming experiences.
- Messaging AI and guided experiences for conversational support.
- Generative AI answers, intent detection and managed AI workflows.
- Agent workspace with AI copilot features and analytics.
Use Cases & Best For
Mobile and gaming companies that need in-app multilingual support and self-service.
Teams that require a mobile-optimized support platform with AI-driven automation and agent assistance.
About Customer Support
AI chatbots and support tools