About Netomi
Netomi is a CX AI platform (Agentic OS) that combines sanctioned generative AI, autonomous agents, and human-in-the-loop modes to automate and assist customer care across channels while providing governance and observability.
Key Features
- Sanctioned Generative AI with built-in guardrails and governance controls.
- Autonomous agents and human-in-the-loop modes for blended automation.
- No-code platform and integrations across email, chat, SMS, voice and agent desks.
- Analytics and continuous feedback for observability and optimization.
Use Cases & Best For
Enterprises seeking to deploy governed generative AI for customer service across multiple channels.
Teams that want a platform balancing autonomous automation with human oversight and auditability.
About Customer Support
AI chatbots and support tools